Effective Date: 11/17/2024

Last Updated: 12/03/2024

Welcome to CanFare Corp. (“CanFare,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application (“App”) and related services. This policy complies with applicable privacy laws and the requirements for publishing on marketplace platforms.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

1.1 Information You Provide Directly:

• Account Information: Name, email address, phone number, profile picture, and payment information.

• Verification Information: Driver’s license, vehicle registration, and other documents for identity verification purposes.

• Communication Information: Messages sent through the App or feedback you provide.

1.2 Information We Collect Automatically:

• Device Information: Device type, operating system, unique device identifiers, and mobile network.

• Location Data: Real-time location data when the App is in use.

• Usage Data: Log data, app interaction data, and crash reports.

1.3 Information from Third Parties:

• Background checks, if required for driver verification.

• Payment processors to confirm successful transactions.

2. How We Use Your Information

We use the collected information for the following purposes:

• To operate and manage our services.

• To match passengers and drivers in real time.

• To process payments and provide transaction receipts.

• To enhance safety, including identity verification.

• To communicate with you about updates, promotions, and changes to our services.

• To comply with legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers:Third parties assisting with payment processing, background checks, and analytics.

• Legal Authorities:If required by law or to protect the rights and safety of CanFareor others.

• Business Transfers:In the event of a merger, acquisition, or sale of assets.

4. Your Privacy Choices

You can:

• Access and update your account information via the App.

• Opt out of promotional communications by following the unsubscribe instructions.

• Control location sharing via your device settings.

5. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are designed for general audiences and are not specifically targeted at children. We do not knowingly collect personal information from individuals under the age of 13 without verifiable parental consent, in compliance with applicable laws.

8. International Data Transfers

If you are accessing our services outside of Canada, your information may be transferred to, stored, and processed in Canada or other countries.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make significant changes, we will notify you through the App or via other communication methods. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

CanFare Corp.

Address: 7 Bayview Station Rd, Ottawa, ON, Canada

Email: [email protected]